In-stock items typically ship out the same business day if ordered before 12 PM CST.
In some instances, we may require additional processing time due to massive increases in the volume of items we are shipping out (ex: concurrently shipping large GMK projects, etc).
Business days are Monday - Friday and do not include U.S. holidays.
Transit times listed at the checkout stage are estimates from the carrier, we are not responsible for shipping carrier delays.
We reserve the right to ship orders that qualify for free shipping with the courier of our choosing. Additionally, if multiple orders are placed that qualify for free shipping, we reserve the right to combine the shipments without prior notice.
Route Package Protection is automatically added to every order made through our online store.
If you are using an express payment method (Shop Pay, Apple Pay, Google Pay), Route will not automatically be added to your order, if you would like to add Route, please reach out via our contact form before your order ships.
If you decide to opt out of Route by removing it from, or not adding it to your order if using an express method, you acknowledge that Space Cables LLC is not responsible for shipments that may be lost/stolen or damaged in transit, you will be solely responsible to resolve the matter with the carrier you choose.
Click here for more details on Route.
Kindly be aware that our payment processor, Shopify, discloses the pre-discounted value of items on commercial invoices and shipping labels for international shipments. Consequently, this may lead to customs fees exceeding your anticipated amount. It is crucial to acknowledge that we cannot modify these prices, and we assume no responsibility for any associated fees.
Failure to settle these fees, leading to the return of the item(s) to the sender and incurring additional charges, will result in the deduction of these fees and the original shipping cost from any applicable refund.
If using USPS International shipping, the shipping address needs to be in Roman letters/Arabic Numerals (English). We are not responsible for shipments returned to us for this reason.
We cannot individually verify the accuracy of every address provided with each order. Consequently, we cannot accept responsibility for returned shipments or any associated fees resulting from incorrect addresses. Refunds for such orders will exclude any fees associated with package retrieval.
Space Cables LLC is not responsible for incorrect shipping addresses or shipping address typos.